Terms & Conditions


  • These promotional or competition rules apply to all Carmel Country Estate Retirement Village ("Carmel") conducted on or off air by means of any medium - radio, television, print or online.  These rules may change from time to time so please read carefully.
  • If any particular competition has specific terms and conditions these will be listed separately below.
  • Unless otherwise stated in the specific terms mentioned above, entry is limited to one per person and open to New Zealand residence only.
  • Carmel reserves the right to exclude any person from entering a promotion on reasonable grounds.
  • Carmel reserves the right to refuse to award any prize to an entrant who Carmel decides (in its sole discretion) has violated these terms and conditions, gained unfair advantage in participating in a promotion or won using fraudulent means.
  • By participating, entrants grant Carmel exclusive permission to use their names should this be required.
  • All entrants personal details must be valid and up to date and will be held by Carmel but will not be used for further communication.
  • The judge's determination of the Winer will be final and no correspondence will be entered into.
  • The Winner will be notified by phone, email or mail.  Where attempts to contact the Winner fail, the judge will select another winner. 
  • If, after successful notification, and the prize can not be delivered to the Winner, the prize is not collected within two months of being announced, it will be regarded as forfeit.
  • The prize is not redeemable for cash or transferable.  No other family members, friends, office associates or any other person will be able to participate on the Winners behalf.
  • In the event that the prize specified in the Promotion becomes unavailable for any reason, Carmel may substitute a prize of like or equal value.
  • If the Winner is required to claim the prize in person, they must provide proper identification (eg drivers license, passport, birth certificate.)
  • The Winner takes the prize entirely at his/her own risk and indemnifies Carmel in respect of any claim for any accident, injury, property damage or loss of life that may occur in connection with the prize.  
  • The Winner is responsible for all insurance, tax or other costs that may be associated with any prize.

Our Responsibility

  • Carmel reserves the right to amend, vary, extend or discontinue a promotion at any stage for any reason.
  • Carmel takes no responsibility for any inability to enter, complete, continue or conclude the promotion due to equipment or technical malfunction, busy lines, inadvertent disconnection or otherwise.
  • Carmel will not be liable for any loss or damage of the prize whatsoever.
  • Participation in this promotion is deemed acceptance of these Terms and Conditions.

Our way of saying thank you

We appreicate you taking the time to complete this feedback and and as a way of saying "thanks" you will automatically go in our monthly draw to WIN a $20 petrol vourcher from BP.